1. Who We Are

Bilal Islamic Institute is an educational institution located at Kakiri, 26 km along Hoima Road, Kampala, Uganda. In this policy, “Bilal,” “the Institute,” “we,” “our” and “us” refer to Bilal Islamic Institute.

For privacy questions, contact us at info@bilalislamicinstitute.ac.ug or call +256 772 653 790.

2. Information We Collect

We may collect information that students, parents, guardians, alumni and visitors provide through website forms, email, telephone or in person, including:

• Names, dates of birth, gender, nationality and contact details.
• Parent or guardian details and relationship to an applicant.
• Previous school, academic history and programme preferences.
• Medical, allergy or support information needed to protect a student’s wellbeing.
• Messages submitted through contact, alumni or admission forms.
• Technical information such as device type, browser, IP address, pages visited and cookie choices, where website tools collect it.

Please provide only information that is accurate and necessary for the request.

3. How We Use Information

We use personal information to:

• Review and respond to admission applications and enquiries.
• Communicate with applicants, parents, guardians, students and alumni.
• Administer academic programmes and student services.
• Protect student welfare, safety and institutional security.
• Maintain appropriate educational, administrative and legal records.
• Improve our website, communications and services.
• Meet obligations under applicable Ugandan law.

4. Children’s and Student Information

Some applicants and students are minors. A parent or lawful guardian should complete or supervise forms submitted on behalf of a child. We use children’s information only for legitimate educational, admissions, welfare, safeguarding and administrative purposes.

Parents and guardians should not submit unnecessary sensitive information through the public website. Medical information should be limited to what the Institute reasonably needs to support and protect the child.

5. When Information May Be Shared

We do not sell personal information. We may share it only when reasonably necessary with:

• Authorised Institute staff involved in admissions, academics, administration, welfare or security.
• Service providers supporting website hosting, email delivery, forms or technical operations.
• Education, examination, regulatory, safeguarding or government bodies where required or authorised.
• Professional advisers or emergency services where necessary.

Website form delivery

Our website forms use FormSubmit to transmit completed forms to info@bilalislamicinstitute.ac.ug. Information submitted through those forms is therefore processed by that service for delivery. FormSubmit states that submissions may be retained in its submission archive for 30 days. Avoid submitting information that the form does not request.

6. Cookies and External Links

The website or its hosting platform may use necessary cookies for security, functionality and performance. Analytics or embedded services may use additional technologies if enabled. Visitors may control cookies through their browser, although disabling necessary cookies can affect site functions.

Our pages may link to external services such as Google Maps. External websites have their own privacy policies, and Bilal is not responsible for their independent practices.

7. Information Security

We use reasonable organisational and technical measures to protect information from unauthorised access, alteration, loss or disclosure. Access should be limited to people who need the information for authorised work.

No internet transmission or storage system is completely secure. Please contact us promptly if you believe information submitted to Bilal has been misused or exposed.

8. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for admissions, education, administration, safeguarding, dispute resolution and legal obligations. Unsuccessful or incomplete application records should be reviewed and securely deleted or anonymised when no longer required. Permanent student records may be kept where education rules or legitimate institutional needs require them.

9. Your Privacy Rights

Subject to applicable law and appropriate identity verification, a person may ask Bilal to:

• Confirm whether we hold their personal information.
• Provide access to information we hold about them.
• Correct information that is inaccurate or incomplete.
• Delete or restrict information where there is no lawful reason to keep using it.
• Explain or object to certain uses of their information.

Requests involving a child should ordinarily come from the child’s parent or lawful guardian. We may retain information where the law or a compelling educational, safeguarding or legal need requires it.

10. Changes to This Policy

We may update this policy when our practices, technology or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date. Important changes may also be communicated through appropriate Institute channels.